Shipping Policy

Thank you for choosing Mahjabeen. We want to make sure your premium bedding sets reach your doorstep as quickly and smoothly as possible. Below are the terms and conditions that constitute our Shipping Policy.

1. Processing & Handling Times

Order Verification: All orders are subject to verification and approval before shipping.
Processing Time: Standard orders are processed within 1 to 2 business days (excluding weekends and public holidays).
Peak Seasons: During major sales events, holidays, or launch periods, processing may take up to 3 business days. If there is a significant delay in the shipment of your order, we will contact you immediately via email or SMS.

2. Delivery Timelines & Shipping Rates

We partner with reliable courier services to ensure your items are handled with care.

Shipping Option	Estimated Delivery Time	Shipping Cost
Standard Delivery	3 to 5 business days	[Insert Flat Rate, e.g., Rs. 250]
Free Shipping	3 to 5 business days	FREE on all orders over [Insert Minimum Threshold, e.g., Rs. 5,000]

Please note that delivery times are estimates provided by our courier partners. Deliveries to remote or rural areas may occasionally take an additional 1 to 2 business days.

3. Shipment Confirmation & Order Tracking

As soon as your order is packed and dispatched from our warehouse, you will receive a Shipment Confirmation via email and/or SMS.
This notification will contain your unique tracking number and a direct link to the courier’s tracking portal.
Please allow up to 24 hours for the tracking status to update on the courier website.

4. Cash on Delivery (COD) & Payment Conditions

For your convenience, we offer Cash on Delivery (COD) nationwide.
When selecting COD, please ensure you or someone you trust is available at the provided delivery address to pay the exact order amount to the rider.
Important: Courier riders are strictly instructed not to allow packages to be opened before payment is collected. If you face any issues with the items inside after payment, please contact our customer support team directly to initiate a standard exchange or return.

5. Delivery Failures & Incorrect Addresses

Address Accuracy: Please double-check your shipping address and contact number at checkout. We are not responsible for delivery failures caused by incorrect or incomplete address details.
Delivery Attempts: Our courier partners will typically make up to 2 or 3 attempts to deliver your package. If you are unreachable or refuse delivery, the package will be returned to our fulfillment centre, and the order will be cancelled.

6. Questions & Contact Information

If you have any questions regarding the status of your shipment or need to make an urgent change to your shipping address before dispatch, please contact us: