PRIVACY POLICY
At Mahjabeen, accessible from (https://www.mahjabeen.com.pk), one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Mahjabeen and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.
1. Information We Collect
When you visit our Site or make a purchase, we collect certain information necessary to process your transactions and improve your shopping experience.
-
Personal Information Provided by You: When you create an account, make a purchase, or contact us, we collect personal details such as your name, email address, shipping address, billing address, phone number, and payment details.
-
Automatically Collected Information: When you browse our store, we automatically collect certain information about your device, including your IP address, browser type, time zone, cookies installed on your device, and information about how you interact with the Site (e.g., pages viewed or links clicked).
2. How We Use Your Information
We use the information we collect in various ways, including to:
-
Provide, operate, and maintain our website and e-commerce store.
-
Process and fulfill your orders, including arranging for shipping, handling Cash on Delivery (COD) verifications, and providing you with invoices/order confirmations.
-
Communicate with you, either directly or through one of our partners, for customer service, order updates, or promotional marketing (if opted in).
-
Screen our orders for potential risk or fraud.
-
Understand and analyze how you use our website to optimize the shopping experience.
3. Sharing Your Personal Information
We do not sell your personal data to third parties. We only share your personal information with trusted third-party service providers to help us use your information as described above. For example:
-
Shopify: We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
-
Courier Partners: We share your name, shipping address, and phone number with our logistics and delivery partners to ensure your bedsheets and comforter sets reach you safely.
-
Payment Gateways: If you pay online, your payment details are processed directly via secure, encrypted third-party payment processors.
4. Cookies and Web Beacons
Like any other e-commerce website, Mahjabeen uses "cookies". Cookies are small data files placed on your device to store information, including visitors' preferences and the pages on the website that the visitor accessed. This information is used to optimize your user experience, such as keeping items in your shopping cart or remembering your login details. You can choose to disable cookies through your individual browser options.
5. Data Retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
6. Your Rights
Depending on your region, you may have the right to access the personal information we hold about you, to ask that it be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
7. Changes to This Privacy Policy
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. Changes will take effect immediately upon their posting on the website.
8. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail or phone:
-
📧 Email: []
-
💬 WhatsApp / Phone: []